Terms & Conditions

Mientjes Closet

Introduction

Welcome to Mientjes Closet. These Terms & Conditions govern your use of our website and any purchases made through our online store.

By accessing our website or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or purchasing our products.

Website Use

By using this website, you agree to use it only for lawful purposes and in accordance with these Terms & Conditions.

Mientjes Closet reserves the right to modify, update, or discontinue any part of the website, products, services, or policies at any time without prior notice.

Product Information

We strive to ensure that all product descriptions, photographs, pricing information, and product availability displayed on our website are accurate and current.

However, occasional errors, omissions, or inaccuracies may occur. We reserve the right to correct any information, update product details, adjust pricing, or cancel orders affected by such errors without prior notice.

Product images are intended for illustrative purposes and may vary slightly from the actual product due to lighting, screen settings, or manufacturing variations.

Orders

When placing an order, you agree that all information provided is accurate, complete, and current.

After an order is submitted, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order. We reserve the right to refuse, limit, or cancel any order at our discretion.

Situations that may result in order cancellation include:

  • Product unavailability

  • Suspected fraud or unauthorized transactions

  • Incorrect pricing or product information

  • Violation of these Terms & Conditions

If payment has already been processed for a canceled order, an appropriate refund will be issued.

Pricing and Payment

All prices displayed on the Mientjes Closet website are listed in Canadian Dollars (CAD) unless otherwise specified.

Accepted payment methods are displayed during checkout and may vary depending on location and payment provider availability.

Orders will only be processed once payment has been successfully authorized and received.

Mientjes Closet uses secure payment processing systems to help protect customer information during transactions.

Processing and Shipping

Orders are generally processed within 1–3 business days.

Estimated delivery times typically range between 5–15 business days, depending on destination and carrier performance.

Delivery estimates are provided for informational purposes only and are not guaranteed.

Delays caused by customs inspections, transportation disruptions, weather conditions, carrier issues, or other circumstances beyond our control may affect delivery times.

For additional shipping details, please refer to our Shipping Policy.

Returns and Refunds

Returns, refunds, exchanges, and cancellation requests are governed by our separate Return & Refund Policy.

Customers are encouraged to review that policy carefully before placing an order.

Orders that have already entered shipment processing may not be eligible for cancellation.

Customer Responsibilities

Customers are responsible for providing accurate billing and shipping information during checkout.

Mientjes Closet cannot be held responsible for delayed deliveries, lost shipments, or additional costs resulting from:

  • Incorrect addresses

  • Incomplete shipping information

  • Incorrect postal codes

  • Failure to collect a package when delivered

If an address correction is required, customers should contact us immediately after placing an order.

Limitation of Liability

To the maximum extent permitted by applicable law, Mientjes Closet shall not be liable for indirect, incidental, consequential, or special damages arising from:

  • Use of our website

  • Product availability

  • Shipping delays

  • Service interruptions

  • Third-party carrier issues

Our total liability shall never exceed the amount paid by the customer for the affected order.

Intellectual Property

All content available on the Mientjes Closet website, including but not limited to:

  • Text

  • Product descriptions

  • Images

  • Graphics

  • Logos

  • Website design

  • Branding materials

remains the exclusive property of Mientjes Closet and is protected by copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

Third-Party Services

Our website may contain links to third-party websites, payment processors, social media platforms, or external services.

Mientjes Closet is not responsible for the content, practices, policies, or security of third-party websites or services.

Customers interact with third-party services at their own discretion and subject to the terms of those providers.

Complaints and Customer Support

Customer satisfaction is important to us.

If you have questions, concerns, or complaints regarding your order or our services, please contact our support team.

We aim to review and respond to inquiries within a reasonable timeframe.

Email: info@mientjescloset.com

Applicable Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Canada.

Any disputes arising from the use of this website, purchases, or these Terms & Conditions shall be handled by the appropriate courts with jurisdiction under Canadian law.

Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Mientjes Closet
Email: info@mientjescloset.com

Customer Support Hours

Monday – Friday
9:00 AM – 5:00 PM

By using the Mientjes Closet website and placing an order, you acknowledge that you have read, understood, and accepted these Terms & Conditions.